Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

University of Maryland, College Park
Skills you'll gain: AI Enablement, Artificial Intelligence, Automation, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement
Beginner · Course · 1 - 3 Months
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Supply Chain Systems, Business Systems, Business Process Automation, Technology Solutions, Operational Efficiency, AI Enablement, Digital Transformation, Automation, Business Process Improvement, Cost Reduction
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, Large Language Modeling, Responsible AI, LLM Application, Artificial Intelligence, AI Enablement, Event Monitoring, Model Evaluation, Automation, Threat Detection, Emerging Technologies, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, OpenAI, Return On Investment, Data Ethics, Artificial Intelligence, ChatGPT, Business Process Automation, Operational Efficiency, Innovation, AI Workflows, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, No-Code Development, Generative AI Agents, AI Enablement, Digital Transformation, AI Orchestration, AI Product Strategy, Business Process Automation, Business Technologies, AI Personalization, Automation, Artificial Intelligence, Finance, Application Design, Productivity Software, Application Development
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Performance Review, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, AI Enablement, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Responsible AI, Business Process Automation, Data-Driven Decision-Making, Data Ethics, Data Storytelling, Data Literacy, Exploratory Data Analysis, Machine Learning, Project Implementation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Contract Management, Performance Analysis, Generative AI Agents, Legal Technology, Contract Review, Contract Compliance, Analysis, Workflow Management, Compliance Management, Document Management, Supplier Management, Business Process Automation, Vendor Management, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency, Risk Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks