IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Education Software and Technology, Program Evaluation, Big Data, Analytics, Analysis, Data Ethics, Data Access, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Photography, Art History, Aesthetics, Cultural Diversity, Storytelling
Beginner · Course · 1 - 4 Weeks
Nanjing University
Skills you'll gain: Music, Classical Music, World Music, Social Studies, Cultural Sensitivity, Ancient History, Media and Communications, Art History, Language Learning, Cultural Diversity, Liberal Arts, Social Sciences, Electronic Media, Intercultural Competence, Performing Arts, Anthropology, Sociology, Nutrition and Diet
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, NoSQL, Operational Databases, Data Warehousing, Data Management, Virtual Machines, Data Storage, Data Analysis
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Planning, Customer Support, Strategic Planning, Business Strategy, E-Commerce, Business Modeling, Digital Marketing, Entrepreneurship, New Business Development, Marketing Strategies, Competitive Analysis, Operations Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Physics, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, Data Analysis Software
Beginner · Course · 1 - 3 Months

National Academy of Sports Medicine
Skills you'll gain: Goal Setting, Smart Goals, Health Assessment, Exercise Science, Preventative Care, Health And Wellness Coaching, Overcoming Obstacles, Public Health, Health Promotion, Motivational Skills, Needs Assessment
Beginner · Course · 1 - 3 Months