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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • A

    Arizona State University

    Digital Communication and Emotion

    Skills you'll gain: digital literacy, Media and Communications, Digital Communications, Interpersonal Communications, Empathy & Emotional Intelligence, Conflict Management, De-escalation Techniques

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22 reviews

    Mixed · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Negotiation Skills and Effective Communication

    Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Integrated and Strategic Communication Campaigns

    Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    B2B Sales Foundations: Pipeline, Process & Communication

    Skills you'll gain: Business Development, Sales Presentation, Closing (Sales), Active Listening, Rapport Building, B2B Sales, Sales Strategy, Sales Presentations, Sales Process, Graphic and Visual Design, Communication, Selling Techniques, Consultative Selling, Negotiation, Verbal Communication Skills, Strategic Partnership, Presentations, New Business Development, Sales, Sales Pipelines

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Empathic AI Communication and Analysis

    Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Communication and Network Security

    Skills you'll gain: Network Security, Encryption, OSI Models, Network Architecture, Computer Networking, Remote Access Systems, TCP/IP, Network Infrastructure, Network Protocols, Wireless Networks, Virtual Private Networks (VPN), Virtual Networking, Endpoint Security, Cloud Security, Software-Defined Networking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • D

    Duke University

    ESG Communication for Inclusive Dialogue

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Empathy & Emotional Intelligence, Social Justice, Communication, Sustainable Development, Cultural Responsiveness, Active Listening, Climate Change Adaptation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Washington

    Dynamic Public Speaking

    Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Communication, Storytelling, Infographics, Peer Review, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Diagram Design, Action Oriented, Trustworthiness, Communication Strategies, Writing, Non-Verbal Communication, Composure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Improve Communication Processes Using Gmail

    Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • T

    The University of Sydney

    Communication Skills for University Success

    Skills you'll gain: Editing, Public Speaking, Proofreading, Research, Writing, Communication, Language Competency, Literacy, Professionalism, Ethical Standards And Conduct, Interpersonal Communications, Critical Thinking, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • V

    Voxy

    Intermediate English: Multichannel Communication

    Skills you'll gain: Business Correspondence, Verbal Communication Skills, Business Communication, English Language, Business Writing, Telephone Skills, Active Listening, Communication, Social Media, Vocabulary, Grammar

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Patient Communication and Education

    Skills you'll gain: Patient Education And Counseling, Communication Strategies, Communication, Active Listening, Empathy

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Digital Communication and Emotion: Arizona State University
  • Negotiation Skills and Effective Communication : Tecnológico de Monterrey
  • Integrated and Strategic Communication Campaigns: University of Colorado Boulder
  • B2B Sales Foundations: Pipeline, Process & Communication: Coursera
  • Empathic AI Communication and Analysis: Coursera
  • Communication and Network Security: Packt
  • ESG Communication for Inclusive Dialogue: Duke University
  • Dynamic Public Speaking: University of Washington
  • Improve Communication Processes Using Gmail: Coursera
  • Communication Skills for University Success: The University of Sydney

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Decision-making (16)
Leadership (15)

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