Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Project Management Software, Project Management, Work Breakdown Structure, Resource Allocation
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Cognitive flexibility, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Cultural Sensitivity, Intercultural Competence, Negotiation, Cultural Responsiveness, Cultural Diversity, Diplomacy, Verbal Communication Skills, Non-Verbal Communication, International Relations, Communication
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Marketing Materials, Verbal Communication Skills, Presentations, Marketing, Persuasive Communication, Advertising, Marketing Communications, Business Writing, Influencing, Business Marketing, Graphic Design, Sales, Business Communication, Data Visualization, Market Research, Brainstorming
Intermediate · Course · 1 - 3 Months

Peking University
Skills you'll gain: Nursing, Nurse Education, Nursing Care, Clinical Informatics, Health Informatics, Nursing Practices, Informatics, Telehealth, Patient-centered Care, Computer Displays, Decision Support Systems, Information Technology, Electronic Medical Record, Patient Safety
Intermediate · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Entrepreneurship, Business Risk Management, Growth Strategies, Risk Management, Business Planning, Business Strategies, Business Strategy, Market Share, Innovation, Problem Solving, Leadership and Management, Competitive Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: File I/O, Data Structures, Theoretical Computer Science, Data Storage Technologies, Algorithms, Graph Theory, Data Access, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Literacy, Small Data, Decision Making, Key Performance Indicators (KPIs), Big Data
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Data Collection, Data Visualization, Data-Driven Decision-Making, Microsoft Excel, Project Management, Data Analysis, Compensation and Benefits, Google Sheets, Timelines, Data Cleansing, Agile Methodology, Employee Surveys, Focus Group
Beginner · Course · 1 - 3 Months
University of Leeds
Skills you'll gain: Engineering Management, Project Finance, Project Management, Stakeholder Management, Contract Management, Financial Analysis, Project Implementation, Project Design, Return On Investment, Cost Benefit Analysis, Finance, Governance, Risk Management, Procurement, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe XD, Prototyping, User Experience Design, Usability Testing, UI/UX Research, Figma (Design Software), User Experience, Presentations, Responsive Web Design, Information Architecture, User Story, Storyboarding, User Research, Design, Design Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Web Design, User Centered Design, Data Ethics
Beginner · Professional Certificate · 3 - 6 Months