Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Illinois Urbana-Champaign
Skills you'll gain: Product Lifecycle Management, Product Management, Business Strategy, Data Visualization Software, Business Analysis, Strategic Communication, Competitive Analysis, Organizational Strategy, Analytics, Accounting, Business Metrics, Corporate Strategy, Marketing, Innovation, Consumer Behaviour
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Conflict Management, Overcoming Obstacles, Communication Strategies, Timelines, Emotional Intelligence, Rapport Building, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Corporate Finance Institute
Skills you'll gain: Wealth Management, Financial Services, Consultative Approaches, Financial Planning, Investment Management, Compensation Management, Risk Management Framework, Asset Management, Market Intelligence, Client Services
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Cost Management, Accounting, Product Planning, Resource Allocation, Depreciation, Production Process, Financial Accounting, Operating Expense
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Productivity Software, Multimedia, Microsoft 365, Animations, Writing and Editing, Technical Communication, Business Writing, Content Creation, Target Audience
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Cognitive flexibility, Personal Development, Professional Development, People Management, Strategic Thinking, Business Management, Adaptability, Time Management, Leadership and Management, Organizational Skills, Technology Strategies, Self-Awareness, Communication
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Portfolio Management, Investment Management, Portfolio Risk, Asset Management, Market Liquidity, Risk Management, Financial Market, Equities, Risk Analysis, Transaction Processing, Securities Trading, Financial Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Technical Analysis, Digital Assets, Investments, Blockchain, Portfolio Management, Market Trend, Financial Analysis, Market Data, Asset Management, FinTech, Operating Cost, Decision Making, Risking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Management, Operational Efficiency, Operations Management, Business Operations, Corporate Sustainability, Customer Relationship Management, Procurement, Warehouse Management, Supplier Relationship Management, Enterprise Risk Management (ERM)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Customer experience improvement, Innovation, Service Management, Hotel Operations, Customer Service, Restaurant Operation, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability
Beginner · Course · 1 - 4 Weeks