IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Ancient History, Governance, Social Studies, World History, Anthropology, Diplomacy, Sociology, Political Sciences, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Marketing Strategies, Marketing
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Digital Forensics, Information Systems Security, Cybersecurity, Cloud Security, Security Controls, Cloud Computing
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Authentications, Authorization (Computing), Cloud-Native Computing, Cloud Infrastructure, Microservices, Infrastructure Architecture, Cloud Computing Architecture, Data Persistence, Software Architecture, Scalability, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Systems Thinking, Responsible AI, Strategic Thinking, Brainstorming, Game Theory, Creative Thinking, Dealing With Ambiguity, Collaboration, Interviewing Skills, Emerging Technologies, Strategic Planning, Innovation, Cognitive flexibility, Ethical Standards And Conduct, Empathy, Creativity
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Business, Strategic Prioritization, Corporate Sustainability, Prioritization, Business Ethics, Sustainable Development, Adaptability, Governance, Accountability, Emotional Intelligence, Open Mindset, Social Impact, Discussion Facilitation, Diversity and Inclusion, Ethical Standards And Conduct, Strategic Thinking, Advocacy, Change Management, Strategic Decision-Making
Beginner · Specialization · 1 - 3 Months
Sapienza University of Rome
Skills you'll gain: Ancient History, Public History, Political Sciences, Art History, European History, World History, Research, Investigation, Social Sciences, Culture, Governance, Scientific Methods, Data Collection, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Sustainability Reporting, Business Leadership, Business Strategies, Business Modeling, Market Opportunities, Value Propositions
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Innovation, Education and Training, Leadership, Community Development, Empowerment, Teaching, Adult Education, Collaboration, Family Support, Professional Development, Working With Children, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months