IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Project Management Life Cycle, Project Scoping, Project Risk Management, Agile Methodology, Change Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Diagram Design, Verbal Communication Skills
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Role-Based Access Control (RBAC), Identity and Access Management, System Configuration, Security Management, Authorization (Computing), Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services
Intermediate · Specialization · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Social Impact, Systems Thinking, Social Sciences, Environmental Science, Culture, Timelines, Environmental Policy, Ethical Standards And Conduct, Political Sciences, Economics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Intellectual Property, AI Enablement, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Multi-Cloud, Data Architecture, Data Flow Diagrams (DFDs), Multi-Tenant Cloud Environments, Dataflow, Data Management, Regulatory Compliance, Information Architecture, Data Infrastructure, AI Enablement, Data Integration, Data Strategy, Data Science, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Market Trend, Financial Services, Emerging Technologies, Workforce Development, Innovation, Banking Services, Social Impact, Digital Transformation, Business Transformation, Market Dynamics, Cultural Diversity, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality Services, Performance Measurement, Team Leadership, Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: AI Security, Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Cybersecurity, Law, Regulation, and Compliance, Fraud detection, Prompt Engineering, Public Affairs
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Data Manipulation, Data Transformation, Query Languages, Data Modeling, Database Systems, Relational Databases, Data Processing, Data Analysis
Beginner · Course · 1 - 4 Weeks