Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Decision Making, Strategic Decision-Making, Risking, Complex Problem Solving, Behavioral Economics, Business Ethics, Psychology

Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard

Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management

Skills you'll gain: Fraud detection, Sarbanes Oxley Act (SOX) Compliance, Financial Controls, Financial Statement Analysis, Financial Auditing, Internal Controls, Investigation, Corporate Accounting, Compliance Management, Financial Analysis, Anomaly Detection, Risk Control, Business Ethics, Case Studies, Accounting

Skills you'll gain: Project Finance, Feasibility Studies, Cost Estimation, Financial Analysis, Project Risk Management, Risk Analysis, Return On Investment, Financial Statements, Financial Modeling, Case Studies, Stakeholder Analysis, Due Diligence, Loans, Cash Flows, Market Analysis

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Communication, Productivity Software, Writing, Microsoft 365, Editing, Technical Communication

Skills you'll gain: Product Knowledge, Product Marketing, Product Management, Product Assortment, Product Strategy, Go To Market Strategy, Product Development, New Product Development, Performance Analysis

Skills you'll gain: Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Project Coordination, Influencing, Organizational Structure, Communication Strategies

Skills you'll gain: Project Schedules, Scheduling, Timelines, Project Planning, Project Management Software, Dependency Analysis, Diagram Design

Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Compensation and Benefits, Benefits Administration, Labor Compliance, Regulatory Compliance, Human Resource Strategy, Communication Strategies, Benchmarking, Equities

Skills you'll gain: Selling Techniques, Price Negotiation, Value Propositions, Sales Strategy, Business Strategy, Growth Strategies, Marketing Strategies, Thought Leadership, Branding, Client Services, Content Marketing, Competitive Analysis, Innovation, Intellectual Property, Communication