IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: JUnit, File I/O, Java Programming, Object Oriented Programming (OOP), Java, Unit Testing, Program Development, Maintainability, Software Development, Secure Coding, Software Testing, Programming Principles, Computer Programming, Test Case, Application Development, Authentications, Application Security, Application Design, Software Design Patterns, Debugging
Beginner · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Google Gemini, Anthropic Claude, LLM Application, ChatGPT, Digital pedagogy, digital literacy
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Risk Management Framework, Federal Information Security Management Act, NIST 800-53, Systems Development Life Cycle, Cyber Risk, Security Management, Continuous Monitoring, Cyber Security Policies, Security Controls, Authorization (Computing), Information Privacy, Information Systems
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Presentation, Data Storytelling, Predictive Modeling, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Dashboard, Predictive Analytics, Data Analysis, Report Writing, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis, Data Cleansing
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Ethics, Courage, Ethical Standards And Conduct, Decision Making, Technical Management, Professionalism, Engineering Management, Personal Integrity, IT Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Leadership, Anthropology, Social Sciences, Artificial Intelligence
Build toward a degree
Beginner · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: Data Storytelling, Dashboard, Power BI, Data Visualization, Interactive Data Visualization, Data Analysis, Data Modeling, Data Visualization Software, Data Analysis Expressions (DAX), Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Responsible AI, Data Ethics, MLOps (Machine Learning Operations), Model Deployment, Business Operations, Machine Learning, Ethical Standards And Conduct, Operational Analysis, Applied Machine Learning, Business Strategy, AI Enablement, AI Product Strategy, Model Evaluation, Data Maintenance, Performance Tuning, Risk Mitigation, Performance Metric, Continuous Monitoring, Systems Integration, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Digital pedagogy, digital literacy, Collaborative Software, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plotly, Exploratory Data Analysis, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Interactive Data Visualization, Python Programming
Intermediate · Guided Project · Less Than 2 Hours