Skills you'll gain: User Research, UI/UX Research, Competitive Analysis, Qualitative Research, User Experience, User Experience Design, Usability Testing, User Centered Design, Persona (User Experience), Research Methodologies, Focus Group, Interviewing Skills, Requirements Elicitation, Data Collection, Stakeholder Analysis

Skills you'll gain: Mac OS, Network Security, Threat Management, Endpoint Security, Threat Detection, Computer Security Awareness Training, Security Strategy, Information Systems Security, Security Controls, Network Protocols, Automation

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening

Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Digital Forensics, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Network Security, Authentications, Mobile Security, OSI Models, System Monitoring, Security Controls, Security Strategy, Risk Analysis

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Application Programming Interface (API), Cloud Computing, Cloud Applications, Hybrid Cloud Computing, IT Infrastructure, Kubernetes, Digital Transformation, Containerization

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: User Experience Design, Data Storytelling, Design Strategies, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

Skills you'll gain: Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Prompt Engineering, Responsible AI, Data Synthesis, Data-Driven Decision-Making, Data Preprocessing, Predictive Modeling

Skills you'll gain: Cyber Risk, Risk Management, Threat Management, IT Management, Security Controls, Security Management, Business Risk Management, Vulnerability Assessments, Cyber Security Assessment, Cyber Security Strategy, Cybersecurity, Threat Modeling, Cyber Security Policies, Information Assurance, Data Security, Technical Communication, Stakeholder Communications, Business Communication

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration