IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Data Storage, Data Store, Data Access, Application Deployment, OAuth, Enterprise Application Management, Collaborative Software, Data Integration, LLM Application, Identity and Access Management, Application Programming Interface (API), System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Musical Composition, Music Theory, Music, Peer Review, Music Performance, Post-Production, Storytelling, Media Production, Editing, Organizational Skills, Writing, Technology Solutions
Beginner · Specialization · 3 - 6 Months

JetBrains
Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Java, Java Programming, Spring Framework, Android Development, IntelliJ IDEA, Functional Design, Interoperability, Unit Testing
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Economics, Policy, and Social Studies, Public Policies, Cultural Diversity, Surveys, Qualitative Research, Data Collection, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Digital Forensics, IT Automation, Data Security, Security Awareness, Personally Identifiable Information, Network Security, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Decision Support Systems, Strategic Decision-Making, Operational Efficiency, Predictive Modeling, Process Optimization, Business Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Business Intelligence, Data Ethics, Scenario Testing, Forecasting, Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Scikit Learn (Machine Learning Library), Python Programming, Regression Testing
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Sample Size Determination, Writing, Case Studies, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transact-SQL, Transaction Processing, Enterprise Application Management, Incident Management, Anomaly Detection, Microservices, Performance Analysis, Email Automation, Real Time Data, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Risk Mitigation, Intercultural Competence, Stakeholder Management, Process Management
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks