IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, LLM Application, AI Personalization, Generative AI, Digital pedagogy, Email Automation, Educational Materials, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Productivity, Positive Behavior Support, Cognitive flexibility, Relationship Building, Personal Development, Self-Awareness, Qualitative Research, Research, Empowerment, Psychology
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Data Wrangling, Analytical Skills, Data Analysis, Data Preprocessing, Data Cleansing, Generative AI, ChatGPT, Data Visualization Software, Jupyter, Statistical Analysis, Artificial Intelligence, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Collaborative Software, Document Management, Data Validation, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Productivity Software, Version Control
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Digital Forensics, IT Automation, Data Security, Security Awareness, Personally Identifiable Information, Network Security, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Artificial Neural Networks, Keras (Neural Network Library), Tensorflow, PyTorch (Machine Learning Library), Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Hive, Big Data, JSON, Case Studies, Economics, Policy, and Social Studies, Apache Hadoop, People Analytics, Policty Analysis, Research, and Development, Analytics, Data Analysis, Social Sciences, Data-Driven Decision-Making, Data Preprocessing, Data Processing, Business Analytics, Data Transformation, Query Languages, Debugging, Demography
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Microsoft Excel, Power BI, Spreadsheet Software, Timelines, Data Processing, Data Analysis, Data Manipulation, Data Presentation, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Linux Administration, Linux Servers, IT Automation, Linux, Systems Administration, Infrastructure as Code (IaC), System Configuration, YAML, Application Deployment, Containerization, Configuration Management
Intermediate · Course · 1 - 3 Months