IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Development, Web Applications, Web Design and Development, Cascading Style Sheets (CSS), Web Design
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Diversity and Inclusion, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, AWS CloudFormation, Amazon Web Services, Identity and Access Management, Cloud Hosting, AWS Kinesis, Cloud Applications, Amazon DynamoDB, Secure Coding, Cloud Deployment, Command-Line Interface, Cloud Development, Scalability, Microservices, Serverless Computing, Application Programming Interface (API), Data Storage Technologies
Intermediate · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Model Evaluation, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: IT Security Architecture, Program Development, Security Engineering, Security Testing, Operating Systems, Cloud Security, Computer Security, Security Requirements Analysis, Security Controls, Virtualization, Infrastructure Security, Information Systems Security, Identity and Access Management, Virtual Machines
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Compliance, Record Keeping, Accounting, Records Management, Document Control, Tax Management, Performance Reporting, Regulatory Compliance, Reconciliation, Performance Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, AI Security, Human Centered Design, Data Ethics, Model Evaluation, Artificial Intelligence, AWS SageMaker
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Statistical Analysis, Data Analysis, Statistical Programming, Statistical Machine Learning, Statistical Modeling, Model Evaluation, Regression Analysis, Bayesian Statistics, Supervised Learning, Statistical Inference, Machine Learning, Unsupervised Learning, Predictive Modeling, Feature Engineering, Logistic Regression, Decision Tree Learning, Classification Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months