IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Diagram Design, Agile Methodology, Communication Strategies, Process Development
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Health Policy, Public Health, Socioeconomics, Community Health, Stress Management, Health Care, Social Studies, Mental and Behavioral Health, Occupational Health, Psychology, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, Recruitment Strategies, HR Tech, Strategic Sourcing, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Real Time Data, OpenAI API, Natural Language Processing, Python Programming, Web Applications, Language Interpretation, Translation, and Studies, Application Development, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Centers, Network Security, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Cloud Infrastructure, Hardening, Network Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Security Information and Event Management (SIEM), Remote Access Systems, Network Protocols, Internet Of Things
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Sustainable Development, Sustainable Business, Nutrition and Diet, Social Determinants Of Health, Sustainability Standards, Environmental Issue, Environment, Health Assessment, Health Policy, Environmental Science, Public Health, Climate Change Mitigation, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Public History, Community Development, Case Studies, Discussion Facilitation, Cultural Diversity, Socioeconomics, Surveys, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, AI Workflows, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Real Time Data, Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Data Governance, Digital Transformation, Data Modeling, Data Management, Data Strategy, General Data Protection Regulation (GDPR), Information Management, Data Literacy, Business Intelligence, Data Quality, Business Analytics, Data-Driven Decision-Making, Information Privacy, Data Analysis, Data Visualization, Big Data, Artificial Intelligence, Business Strategy
Beginner · Course · 1 - 3 Months