IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Diversity Marketing, Cultural Diversity, Workplace inclusivity, Consumer Behaviour, Cultural Sensitivity, Global Marketing, Diversity Awareness, Cultural Responsiveness, Marketing, Advertising, Team Leadership, Target Market, Marketing Communications, Marketing Strategies, Branding, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, CI/CD, Continuous Deployment, Docker (Software), Kubernetes, Containerization, AI Workflows, Scalability, AI Orchestration, DevOps, Model Evaluation, Continuous Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Healthcare Project Management, Project Estimation, Jira (Software), Budget Management, Risk Management, Cost Estimation, Sprint Planning, Backlogs, Microsoft Teams
Intermediate · Course · 3 - 6 Months

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: AI Enablement, Responsible AI, Technology Roadmaps, AI Product Strategy, Business Strategy, Strategic Leadership, Strategic Thinking, Organizational Strategy, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Culture Transformation, Return On Investment, Business Metrics, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, System Monitoring, Sustainability Standards
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), GitHub, Git (Version Control System), Version Control, CI/CD, File I/O, Object Oriented Programming (OOP), Test Automation, JUnit, Test Data, Unit Testing, Test Case, Regression Testing, Web Development Tools, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Computer Programming
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Physics, electromagnetics, Materials science, Mechanics, Physical Science, Vibrations, Trigonometry, Mathematical Modeling, Advanced Mathematics, Linear Algebra, Engineering Analysis, Differential Equations, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours