IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Qualitative Research, Research Design, User Research, Surveys, Focus Group, Research Methodologies, Research, Research and Design, Business Research, Data Collection, Interviewing Skills, Case Studies, Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Object Oriented Programming (OOP), Debugging, Java, Computer Programming, Program Development, Software Design, Data Structures, Computer Science, Algorithms, Theoretical Computer Science, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Convolutional Neural Networks, Deep Learning, Transfer Learning, Image Analysis, Computer Vision, PyTorch (Machine Learning Library), Artificial Neural Networks, Tensorflow, Classification Algorithms, Machine Learning, Supervised Learning, Data Processing, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: JSON, Application Programming Interface (API), Restful API, Web Services, Javascript, Web Applications, Hypertext Markup Language (HTML), Servers, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Security Testing, Authorization (Computing), Authentications, Data Validation, Encryption, Security Controls, Data Security, Vulnerability Scanning, Role-Based Access Control (RBAC), Verification And Validation, Intrusion Detection and Prevention, Database Application, Security Awareness, Cybersecurity, Web Servers, Web Development Tools
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Organizational Skills, Scheduling, Google Sheets, Project Management Software, Spreadsheet Software, Social Media Marketing, Social Media Strategy, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, LLM Application, Model Deployment, Responsible AI, Application Deployment, Application Development, Hugging Face, Data Ethics, Generative AI, AI Security, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Devops Tools, Collaborative Software, Software Configuration Management, Software Development Tools, Unix Shell, Command-Line Interface, Secure Coding
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Land Development, Community Development, Environmental Policy, Social Impact, Sustainable Design, Social Justice, Socioeconomics, Environmental Science, Climate Change Mitigation, Energy and Utilities
Beginner · Course · 1 - 3 Months