IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Statistical Methods, Statistics, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Probability & Statistics, Statistical Analysis, Process Analysis, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Analytical Skills, Pareto Chart, Performance Measurement
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Market Research, Social Media Strategy, Strategic Planning, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Modeling, Customer Analysis, Web Analytics and SEO, Operations Management, Technical Management, Marketing Management, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Invoicing, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Security Management
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Business Strategy, Innovation, Strategic Thinking, Systems Thinking, Business, Presentations, Media and Communications, Case Studies, Market Opportunities, Value Propositions, Competitive Analysis
Advanced · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Nutrition and Diet, Cost Estimation
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Network Protocols, Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Network Infrastructure, TCP/IP, Border Gateway Protocol, Network Routers, Computer Networking, Wireless Networks, Network Routing, Network Troubleshooting, Network Switches, Local Area Networks
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Business Continuity Planning, Risk Mitigation, Risk Management, Risk Analysis, Threat Management, IT Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), Disaster Recovery, Governance Risk Management and Compliance, Risk Control, Operational Risk, Cybersecurity, Incident Response, Emerging Technologies, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Musical Composition, Music Theory, Music, Media Production, Editing, Creativity
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication
Beginner · Course · 1 - 4 Weeks