IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Statistical Analysis, Statistical Programming, Data Science, Statistical Machine Learning, Data Analysis, Model Evaluation, Statistical Methods, Statistical Inference, Machine Learning, Bayesian Statistics, Regression Analysis, Predictive Modeling, Supervised Learning, Unsupervised Learning, Logistic Regression, Classification Algorithms, Decision Tree Learning, Artificial Neural Networks
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Advanced Analytics, Big Data, IT Security Architecture, Data-Driven Decision-Making, Robotics, Automation, Real Time Data, Emerging Technologies, Interoperability, Data Security, Integration Testing, Cloud Services, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, Data Processing, Scalability, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Productivity Software, Multimedia, Microsoft 365, Animations, Writing and Editing, Technical Communication, Business Writing, Content Creation, Target Audience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Angular, JavaScript Frameworks, Model View Controller, Javascript, Web Development Tools, Web Development, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Convolutional Neural Networks, Deep Learning, Transfer Learning, Image Analysis, Computer Vision, PyTorch (Machine Learning Library), Artificial Neural Networks, Tensorflow, Classification Algorithms, Machine Learning, Supervised Learning, Data Processing, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Loss Prevention, Security Testing, Network Security, Cryptography, IT Security Architecture, Security Controls, Cloud Security, Encryption, Data Security, Network Administration, Information Assurance, Cybersecurity, Identity and Access Management, Cloud Computing, Penetration Testing, Cyber Risk, Vulnerability Scanning, Authorization (Computing), Computer Security Incident Management, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, AI Security, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Model Deployment, Model Evaluation, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks