Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Responsible AI, Data Ethics, Generative Adversarial Networks (GANs), Agentic systems, AI Security, Discussion Facilitation, Business Ethics, Embeddings, Regulatory Compliance, Case Studies, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SAS (Software), AI Workflows, Analytics, Machine Learning

Skills you'll gain: Network Troubleshooting, Network Protocols, General Networking, Network Administration, Network Security, Networking Hardware, TCP/IP, Computer Networking, Wireless Networks, Local Area Networks, Virtual Local Area Network (VLAN), Servers, Dynamic Host Configuration Protocol (DHCP), System Configuration, Internet Of Things

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface

Skills you'll gain: Software Installation, Wireless Networks, General Networking, Infrastructure Security, Interoperability, Communication Systems, Telecommunications, System Configuration, Network Planning And Design

Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring

Skills you'll gain: File I/O, Cryptography, User Accounts

Skills you'll gain: Auditing

Skills you'll gain: Team Building

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Unstructured Data, Analytics, Application Development, Virtual Machines

Skills you'll gain: YAML, Infrastructure as Code (IaC), CI/CD, Kubernetes, Devops Tools, Docker (Software), Extensible Markup Language (XML), Data Structures, Data Validation, JSON, Cloud Deployment, Containerization, Scripting, DevOps, Configuration Management, Debugging, System Configuration, Automation, Software Versioning, User Provisioning