IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Caregiving, Long Term Care, Dignity in Care, Care Management, Health Care, Surveys, Health Policy, Socioeconomics, Cultural Diversity, Social Justice, Policy Analysis, Diversity Awareness, Social Work, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Protocols, Network Monitoring, Network Analysis, TCP/IP, Cyber Security Assessment, Network Security, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Docker (Software), ChatGPT, Google Gemini, OpenAI, AI Workflows, Development Environment, GitHub, Integrated Development Environments, Generative AI Agents, Generative AI, Git (Version Control System), Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Electric Power Systems, Sustainable Technologies, Thermal Management, Power Electronics, Climate Change Mitigation, Mechanical Engineering, Materials science, Chemistry, Engineering Calculations, Sustainability Standards
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Calendar Management, Content Development and Management, Scheduling, Project Management Software, Content Creation, Workflow Management, Organizational Skills, Project Management, User Accounts, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Pandas (Python Package), Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Preprocessing, Data Transformation, Exploratory Data Analysis, Statistical Analysis, Jupyter, Programming Principles, Python Programming, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Machine Learning, Artificial Intelligence, Interoperability, Model Evaluation, Data Ethics, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Application Deployment, CI/CD, Application Lifecycle Management, Software Documentation, Application Performance Management, Microservices
Beginner · Course · 1 - 4 Weeks