IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Data Presentation, Ggplot2, R (Software), Statistical Visualization, R Programming, Data Visualization Software, Data Analysis, Scatter Plots, Graphic and Visual Design, Histogram, Tidyverse (R Package), Public Administration, Trend Analysis, Policy Analysis
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Diagram Design, Agile Methodology, Communication Strategies, Process Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Scraping, Real Time Data, OpenAI API, Natural Language Processing, Python Programming, Web Applications, Language Interpretation, Translation, and Studies, Application Development, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, Culture, Social Studies, International Relations, World History, Diversity Awareness, Economic Development, Socioeconomics, Cultural Diversity, Social Justice, Global Marketing, Business Economics, Demography, Social Sciences, Sociology, Market Opportunities, Public History, Economics, Political Sciences
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, Collaborative Software, Code Review, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Network Security, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Cloud Infrastructure, Hardening, Network Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Security Information and Event Management (SIEM), Remote Access Systems, Network Protocols, Internet Of Things
Advanced · Course · 1 - 3 Months

Skills you'll gain: Exploitation techniques, Scripting, Brute-force attacks, Python Programming, Command-Line Interface, Program Development, Network Protocols, TCP/IP, Data Persistence, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, File I/O, Systems Architecture, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, User Interface (UI), Bootstrap (Front-End Framework), User Interface (UI) Design, Development Environment, Front-End Web Development, Debugging, Web Development Tools, Full-Stack Web Development, Animations, Web Applications, FinTech, Application Development, Javascript, Emerging Technologies, Virtual Machines, Software Testing, Software Development Tools, Computer Programming Tools, Program Development
Intermediate · Specialization · 3 - 6 Months