IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Test Tools, Test Automation, Test Planning, Scripting, Test Script Development, Continuous Integration, CI/CD, Software Testing, Regression Testing, Software Technical Review, Test Case, Continuous Delivery, Maintainability, Automation, Software Quality (SQA/SQC)
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Performance Management, Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Employee Coaching, AI Personalization, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Business Priorities, Driving engagement, Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Model Evaluation, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Classification Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), UI Components, User Interface (UI) Design, Color Theory, Typography, Design Elements And Principles, User Experience Design, Web Design and Development, Web Content Accessibility Guidelines
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Apple software proficiency, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Cloud-Based Integration, Apple Hardware proficiency, Hardware Troubleshooting
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering Tools, OpenAI API, Microsoft Copilot, AI Enablement, Generative AI, Software Development Tools, Application Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LLM Application, AI Workflows, AI Orchestration, No-Code Development, OpenAI API, Tool Calling, Generative AI Agents, Vector Databases, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Financial Trading, Market Dynamics, Business Economics, Market Trend, Market Intelligence, Consumer Behaviour, Economics, Financial Market, Supply And Demand, Investments, Financial Data, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Classification Algorithms, Amazon Web Services, Machine Learning Methods, Predictive Modeling, Machine Learning, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Preprocessing, Business Intelligence, Data Quality, Business Process Automation, Data Analysis, Business Ethics, Business Analytics, Emerging Technologies, Artificial Neural Networks, Machine Learning, Deep Learning, Data Science, Python Programming, Predictive Modeling, Unsupervised Learning
Beginner · Course · 1 - 3 Months