
Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Containerization, Google Cloud Platform, Cloud Management, Cloud Computing, Infrastructure As A Service (IaaS), Application Deployment, Command-Line Interface, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Database Design, Stored Procedure, Transaction Processing, Case Studies, SQL, SQL Server Reporting Services, Databases, Database Management, System Testing, Database Development, Database Architecture and Administration, Database Management Systems, Relational Databases, Database Application, Data Integrity, User Interface (UI), System Configuration, Loyalty Programs, Server Administration
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Accounting, Annual Reports, General Accounting, Accrual Accounting, Income Statement, Financial Analysis, Generally Accepted Accounting Principles (GAAP), Bookkeeping, Accounting Records, Ledgers (Accounting), Cash Flows, Revenue Recognition
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Communications, Slack (Software), Stakeholder Engagement, Project Management Software, Email Automation, Stakeholder Analysis, AI Personalization, Project Coordination, Drive Engagement, Communication Strategies, Strategic Communication, Workflow Management, Customer Engagement, Automation
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer and Client Support, Customer Service, Non-Verbal Communication, Customer Support, Brand Loyalty, Personal Development, Personalized Service, Emotional Intelligence, Customer Inquiries, Customer Relationship Building, Relationship Building, Customer Engagement, Advocacy, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Application Deployment, Authentications, CI/CD, Application Development, Interactive Data Visualization, React.js, Full-Stack Web Development, JavaScript Frameworks, Application Performance Management, SQL, Databases, Application Programming Interface (API), User Interface (UI)
Intermediate · Course · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Salesforce, Sales Enablement, Sales Pipelines, Data Management, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Project Planning, Sprint Planning, Risk Management Framework, Agile Software Development, User Story, Agile Methodology, User Requirements Documents, Functional Requirement, Agile Project Management, Requirements Analysis, Software Development
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Quality, Extract, Transform, Load, Anomaly Detection, Data Pipelines, Data Validation, Data Integrity, Dependency Analysis, Data Transformation, Data Processing, Dashboard, SQL
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Data Sharing, Data Ethics, Informed Consent, AI Security, Personally Identifiable Information, General Data Protection Regulation (GDPR), Ethical Standards And Conduct, Information Privacy, AI Personalization, Computer Security Awareness Training, Personal Integrity, Independent Thinking, Critical Thinking, User Flows, Accountability, Verification And Validation, Compliance Auditing
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Excel Formulas, Dashboard, Microsoft Excel, Spreadsheet Software, Data Preprocessing, Data Literacy, Data Manipulation, Data Presentation, Excel Macros, Data Storytelling, Data Analysis Software, Business Analytics, Pivot Tables And Charts, Financial Forecasting, Analytical Skills, Advanced Analytics, Business Mathematics, Financial Analysis
Intermediate · Course · 1 - 3 Months