IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Scrum Alliance
Skills you'll gain: Culture Transformation, Organizational Change, Business Transformation, Organizational Structure, Agile Product Development, Agile Project Management, Agile Methodology, Agile Software Development, Leadership and Management, Employee Coaching, Strategic Leadership, Organizational Leadership, Coaching, Leadership, Business Leadership, Business Process Improvement, Team Leadership, Organizational Strategy, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, User Acceptance Testing (UAT), Continuous Improvement Process, Return On Investment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Customer Data Management, Business Process Automation, Automation, Analytics, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Ball State University
Skills you'll gain: Statistical Methods, Probability & Statistics, Statistical Modeling, Statistical Programming, Statistical Analysis, Probability Distribution, Statistical Inference, Bayesian Statistics, Data Science, Sampling (Statistics), Statistical Hypothesis Testing, R Programming, Dimensionality Reduction, Simulations, Statistical Visualization
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Virtual Networking, Authentications, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Migration, NoSQL, Cloud Applications, Database Architecture and Administration, Relational Databases, SQL, Dataflow, Terraform, Cloud Computing Architecture, Data Architecture, Performance Tuning, Scalability, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Unix Commands, Linux, Command-Line Interface, User Interface (UI), Graphical Tools, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Debugging, Git (Version Control System), C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Microsoft Development Tools, Software Development Tools, Configuration Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Version Control, Collaborative Software, GitHub, Microsoft Visual Studio, Software Documentation, AI Workflows, R Programming, Git (Version Control System), Computer Programming Tools, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Event-Driven Programming, HTML and CSS, Application Deployment, Web Development, Full-Stack Web Development, Scripting, Programming Principles, GitHub, Application Development, Object Oriented Programming (OOP), User Interface (UI) Design, Data Validation, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Brute-force attacks, Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), Statistical Programming, UI Components, Application Development
Mixed · Course · 1 - 4 Weeks