IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, AI Security, Cyber Threat Intelligence, Cybersecurity, Threat Modeling, Threat Detection, Responsible AI, Artificial Intelligence, Anomaly Detection, Data Ethics
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Algorithms, Graph Theory, Computational Thinking, Programming Principles, Pseudocode, Theoretical Computer Science, Data Structures, Computer Programming, Performance Tuning, Scalability, Design Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Network Security, Network Routing, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Network Monitoring, Virtual Private Networks (VPN), Firewall, Network Infrastructure, Network Troubleshooting, Border Gateway Protocol, Network Performance Management, Virtual Networking, Network Analysis, Authentications, Encryption
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Model Evaluation, Linear Algebra, Statistical Machine Learning, Probability, Bayesian Statistics, Probability Distribution, Mathematical Modeling, Machine Learning, Applied Mathematics, Statistical Inference, Dimensionality Reduction, Algebra
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Data Structures, Javascript and jQuery, Programming Principles, Data Management, Microsoft Development Tools
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, Identity and Access Management, Windows PowerShell, Remote Access Systems, System Configuration, Security Management, Configuration Management, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Animations, Visualization (Computer Graphics), Game Design, Creative Design, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Redis, Microservices, Restful API, .NET Framework, Application Programming Interface (API), Object-Relational Mapping, API Design, PostgreSQL, Scalability, Maintainability, Database Design, Software Architecture, Software Design Patterns, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months