IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, Health Systems, Requirements Elicitation, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Splunk, Dashboard, Ad Hoc Reporting, Data Visualization Software, Event Monitoring, Security Information and Event Management (SIEM), Statistical Analysis, Software Installation, Analytics, Data Analysis, Anomaly Detection, Big Data, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Pinterest, User Accounts, Information Privacy, Safety and Security, Social Media, Single Sign-On (SSO), Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Matplotlib, Plotly, Seaborn, Data Visualization Software, Data Visualization, Statistical Visualization, Interactive Data Visualization, Scatter Plots, Box Plots, Heat Maps, Histogram
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Program Development, Integrated Development Environments, Code Review, Software Development, AI Enablement, Debugging, Web Development Tools, JavaScript Frameworks, Web Development, Artificial Intelligence, React.js, Context Management, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Kinesis, Amazon Web Services, Real Time Data, Extract, Transform, Load, Data Processing, Dashboard, Full-Stack Web Development, Mobile Development Tools, Event-Driven Programming, Business Intelligence, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Project Closure, Project Scoping, Project Risk Management, Project Schedules, Cost Management, Sprint Planning, Agile Project Management, Project Planning, Project Management, Scope Management, Change Control, Project Performance, Microsoft Excel, Communication Planning, Team Leadership, Leadership, User Story, Microsoft Word, Microsoft Office, Leadership Development
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Public Cloud, Virtual Networking, Infrastructure As A Service (IaaS), Data Storage, System Monitoring, Network Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unix, Unix Commands, Network Protocols, Network Troubleshooting, TCP/IP, OS Process Management, File Management, General Networking, File Transfer Protocol (FTP), Network Administration, Linux, Operating Systems, Network Security
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: .NET Framework, Testability, Maintainability, Unit Testing, Test Case, Integration Testing, Test Tools, Software Testing, Microsoft Visual Studio
Intermediate · Course · 1 - 4 Weeks