IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Routing Protocols, Network Security, Network Routing, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Network Monitoring, Virtual Private Networks (VPN), Firewall, Network Infrastructure, Network Troubleshooting, Border Gateway Protocol, Network Performance Management, Virtual Networking, Network Analysis, Authentications, Encryption
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Performance Management, Network Architecture, Network Planning And Design, Network Security, Network Administration, Network Routing, Wide Area Networks, Network Monitoring, Disaster Recovery, Virtual Networking, Performance Tuning, Cloud Computing Architecture, General Networking, Network Engineering, Infrastructure Security, Computer Networking, Local Area Networks
Beginner · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Platform As A Service (PaaS), Software As A Service, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Airflow, Service Level Agreement, Data Pipelines, Workflow Management, Scalability, MLOps (Machine Learning Operations), DevOps, Extract, Transform, Load, System Monitoring, Incident Response
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Network Troubleshooting, Technical Support and Services, Problem Management, Event Monitoring, Network Monitoring, Debugging, System Monitoring, Servers
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Code Review, AI Security, Software Development Tools, Software Documentation, Collaborative Software, DevOps, AI Workflows, Generative AI Agents, Maintainability, Integrated Development Environments, CI/CD, Generative AI, Test Automation, Software Development, Software Technical Review, Software Architecture, Software Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: C# (Programming Language), Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Trend Analysis, Financial Analysis, Data Import/Export, Business Reporting, Financial Data, Data Transformation, Accounting Records, Microsoft Excel, Performance Analysis, Financial Reporting, Data Processing
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Model Evaluation, Linear Algebra, Statistical Machine Learning, Probability, Bayesian Statistics, Probability Distribution, Mathematical Modeling, Machine Learning, Applied Mathematics, Statistical Inference, Dimensionality Reduction, Algebra
Mixed · Course · 1 - 4 Weeks