Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

Skills you'll gain: Digital Forensics, Risk Management, Incident Response, Threat Management, Risk Analysis, Business Risk Management, Cyber Security Policies, Secure Coding, Cybersecurity, Computer Security Incident Management, Cyber Security Assessment, Application Security, ISO/IEC 27001, Data Security, Malware Protection, Penetration Testing, Security Controls, Threat Detection, Compliance Management, Governance

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Internal Auditing, Safety Training, Emergency Response, Safety Culture, Occupational Health, Safety Audits, Safety Standards, Risk Control, Risk Management, Hazard Communication (HazCom), Regulatory Compliance, Continuous Quality Improvement (CQI), Organizational Development, Record Keeping

Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery

Skills you'll gain: Project Management Life Cycle, Stakeholder Analysis, Earned Value Management, Risk Management, Project Planning, Project Management, Goal Setting, Risk Analysis, Performance Metric, Project Schedules, Agile Methodology, Dependency Analysis, Kanban Principles

Skills you'll gain: Product Roadmaps, Agile Project Management, Business Analysis, Requirements Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Project Management, Project Planning, Sprint Retrospectives, Kanban Principles, Risk Management, Continuous Improvement Process, User Story

Skills you'll gain: Energy and Utilities, Radiation Protection, Waste Minimization, Process Engineering, Materials science, Chemical Engineering, Production Process, Manufacturing Processes, Engineering Design Process, Mechanical Engineering, Engineering Calculations, Control Systems, Manufacturing and Production, Environmental Engineering, Cost Estimation, Chemistry, Environment and Resource Management, Natural Resource Management, Safety Standards, Mathematical Modeling

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

Skills you'll gain: Program Management, Project Management Life Cycle, Diagram Design, Project Closure, Agile Methodology, Benefits Administration, Innovation, Change Management, Stakeholder Communications

Skills you'll gain: Generative AI Agents, Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, People Development, Human Resource Strategy, HR Tech, Human Resources, People Analytics, Workforce Management, Diversity and Inclusion, Innovation, Analytics, Adaptability