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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.


Popular Communication Skills Courses and Certifications


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    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Conflict Management, Leadership, Mediation, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Complex Problem Solving, Strategic Decision-Making, Influencing, Collaboration

    Intermediate · Course · 1 - 4 Weeks

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    LearnQuest

    Advanced Negotiation and High-Impact Closure

    Skills you'll gain: Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Sales Training, Contract Negotiation, Price Negotiation, B2B Sales, Influencing, Persuasive Communication, Storytelling, Behavioral Economics, Overcoming Objections, Value Propositions, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

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    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
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    411 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Real Madrid Graduate School Universidad Europea

    Máximo rendimiento y tecnología en el deporte

    Skills you'll gain: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning

    Beginner · Specialization · 3 - 6 Months

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    University of California, Irvine

    Academic Discussions in English

    Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
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    126 reviews

    Intermediate · Course · 1 - 4 Weeks

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    University of California, Irvine

    Tricky American English Pronunciation

    Skills you'll gain: Grammar, English Language, Oral-Motor Skills, Language Competency, Oral Comprehension, Language Learning

    4.7
    Rating, 4.7 out of 5 stars
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    2.3K reviews

    Beginner · Course · 1 - 3 Months

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    The University of Notre Dame

    Point-to-Point Wireless Telecommunication Links

    Skills you'll gain: Communication Systems, Digital Communications, Telecommunications, Wireless Networks, Digital Signal Processing, Electronics Engineering, General Networking, Electronics, System Requirements, Network Architecture, Technical Communication, Reliability

    Beginner · Course · 1 - 3 Months

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    Google

    Design Prompts for Everyday Work Tasks

    Skills you'll gain: Prompt Engineering, Brainstorming, Email Automation, AI Enablement, Concision, Large Language Modeling, Business Writing, Productivity, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
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    997 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Scrum: Understand Core Project Roles

    Skills you'll gain: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication

    Beginner · Course · 1 - 4 Weeks

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    University of Maryland, College Park

    Interview Research and Preparation

    Skills you'll gain: Presentations, Oral Expression, Professional Development, Interviewing Skills, English Language, Verbal Communication Skills, Adaptability, Communication, Self-Awareness, Personal Development, Language Learning

    4.5
    Rating, 4.5 out of 5 stars
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    270 reviews

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Datadog for Beginners: Monitoring Made Simple

    Skills you'll gain: System Monitoring, Technical Communication, Incident Management, Application Performance Management, Cloud Applications, Continuous Monitoring, Software Visualization, Anomaly Detection, Real Time Data, Software Installation

    Beginner · Course · 1 - 4 Weeks

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    University of Michigan

    High Stakes Leadership: Leading in Times of Crisis

    Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication

    4.7
    Rating, 4.7 out of 5 stars
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    443 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular communication skills courses

  • Advanced Negotiation and Conflict Resolution for Leaders: Coursera
  • Advanced Negotiation and High-Impact Closure: LearnQuest
  • CVS Health Retail Customer Service: CVS Health
  • Máximo rendimiento y tecnología en el deporte: Real Madrid Graduate School Universidad Europea
  • Academic Discussions in English: University of California, Irvine
  • Tricky American English Pronunciation: University of California, Irvine
  • Point-to-Point Wireless Telecommunication Links: The University of Notre Dame
  • Design Prompts for Everyday Work Tasks: Google
  • Scrum: Understand Core Project Roles: Coursera
  • Interview Research and Preparation: University of Maryland, College Park

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