Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Database Design, MySQL, IBM DB2, Relational Databases, Databases, Database Management, PostgreSQL, Data Management, Database Architecture and Administration, SQL, Data Integrity, Data Modeling, Data Manipulation

Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, Application Design, Application Development, User Interface (UI), Interaction Design, Data Persistence, Animations, Computer Graphics, Persistence, Storyboarding, Network Model

Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis

Skills you'll gain: Agile Project Management, Planning, Agile Methodology, Scrum (Software Development), Scaled Agile Framework, User Story, Sprint Planning, Team Building, People Management, Teamwork, Risk Management, Sprint Retrospectives, Culture Transformation, Backlogs, Project Design, Timelines, Organizational Skills, Resource Management, Business Management, Performance Metric

Skills you'll gain: Software Documentation, Generative AI, API Testing, Test Automation, Mockups, Software Development Tools, User Interface and User Experience (UI/UX) Design, Usability, Software Testing, AI Security, AI Workflows, Application Security, Maintainability, Prompt Engineering, Test Case, Software Architecture, Code Review, Secure Coding, Artificial Intelligence, Debugging

Skills you'll gain: Package and Software Management, Linux Administration, Linux, System Monitoring, Linux Commands, Operating System Administration, File Systems, User Accounts, Command-Line Interface, Systems Administration, Data Storage, System Configuration, File Management, Data Storage Technologies, Network Monitoring, Network Administration, Software Installation, Network Troubleshooting

Skills you'll gain: Hardware Troubleshooting, Operating Systems, Desktop Support, Network Troubleshooting, Network Infrastructure, System Configuration, Computer Hardware, System Support, Microsoft Windows, Information Systems Security, Mac OS, Information Technology, Software Installation, Technical Support, Operating System Administration, Networking Hardware, Data Storage, Network Security, Command-Line Interface, Peripheral Devices

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Import/Export, Programming Principles, Spreadsheet Software, UI Components, User Interface (UI), Automation, File I/O, Debugging, Data Validation

Skills you'll gain: Virtual Reality, Interaction Design, Augmented and Virtual Reality (AR/VR), Virtual Environment, User Interface (UI), Human Computer Interaction, Display Devices, Game Design, Human Machine Interfaces, Usability, User Experience Design

Skills you'll gain: Adobe Express, Responsible AI, Generative AI, Graphic Design, Prompt Engineering, Image Analysis, Artificial Intelligence, Creativity, Data Integrity

Skills you'll gain: Blockchain, FinTech, Cryptography, Design, Emerging Technologies, Stakeholder Analysis, Distributed Computing, Digital Assets, Data Integrity, Financial Services, Public Key Cryptography Standards (PKCS)