IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: LangChain, Generative AI Agents, LLM Application, Data Persistence, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Retrieval-Augmented Generation, AI Personalization, Artificial Intelligence, Data Storage, Embeddings, Context Management, Vector Databases, Application Programming Interface (API), Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, C# (Programming Language), .NET Framework, Performance Tuning, Microsoft Visual Studio, Application Design, Application Programming Interface (API), Software Development Tools, File I/O, Authentications, Application Security, Software Testing, Unit Testing, Debugging
Beginner · Course · 3 - 6 Months

Skills you'll gain: Dashboard, Data Visualization, Web Content Accessibility Guidelines, Data Presentation, Data Literacy, Data Visualization Software, Statistical Visualization, Heat Maps, Scatter Plots, Tableau Software, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Terraform, Infrastructure as Code (IaC), Business Continuity Planning, Capacity Management, Business Continuity, Data Infrastructure, Data Warehousing, Cost Management, Performance Analysis, Data Architecture, Benchmarking, IT Infrastructure, Cloud Deployment, AWS CloudFormation, Cloud Computing Architecture, Automation
Advanced · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Improvement, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative AI, AI Security, Amazon Web Services, AI Enablement, Cloud Engineering, Large Language Modeling, Model Deployment, Prompt Engineering, Data Ethics, AWS Identity and Access Management (IAM), Model Evaluation, Cloud Security, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Human Resources, Employee Engagement, Talent Sourcing, Interviewing Skills, Decision Making, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: OAuth, API Design, Enterprise Security, Software Documentation, Application Programming Interface (API), Middleware, API Testing, Restful API, Model Deployment, OpenAI API, Multimodal Prompts, Security Controls, Application Security, Data Processing, Software Versioning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Content Creation, Web Content, Search Engine Optimization, Performance Analysis, Digital Publishing, Driving engagement, Content Management Systems, Web Analytics, Keyword Research, Performance Measurement, Performance Improvement, Copywriting, Process Optimization, Web Content Accessibility Guidelines, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Feature Engineering, Generative AI, Model Deployment, Tensorflow, Google Cloud Platform, Keras (Neural Network Library), Machine Learning, Data Preprocessing, MLOps (Machine Learning Operations), Model Evaluation, Applied Machine Learning, Data Cleansing, Data Quality, AI Enablement, Prompt Engineering, Cloud Deployment, Supervised Learning, Scikit Learn (Machine Learning Library), AI Workflows, Cloud Computing
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Social Skills, Interpersonal Communications, Empathy, Composure, Professionalism, Emotional Intelligence, Communication
Beginner · Course · 1 - 3 Months