IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Trend Analysis, Analysis, Project Risk Management, Project Controls, Project Performance, Risk Management, Dashboard, Key Performance Indicators (KPIs), Project Management, Continuous Monitoring, Cost Management, Timelines, Scope Management, Performance Measurement, Real Time Data, Budget Management
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Professionalism, Negotiation, Verbal Communication Skills, Collaboration, Emotional Intelligence, Empathy, Constructive Feedback, Analysis, Discussion Facilitation, Interviewing Skills, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Solution Design, Functional Requirement, Business Requirements, Scalability, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Software Documentation, Continuous Delivery, Test Automation, CI/CD, Continuous Integration, Technical Documentation, Unit Testing, API Design, Application Programming Interface (API), Maintainability, Version Control, Package and Software Management, Code Review, Verification And Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Services, Cloud Platforms
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Keyword Research, Business Planning, Apple iOS, Marketing Effectiveness, Business Strategy, Entrepreneurship, Android Development, Strategic Marketing, Promotional Strategies, Growth Strategies, Search Engine Optimization, Revenue Management, Press Releases, Product Promotion, Competitive Analysis, Google Ads, Advertising
Mixed · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Team Motivation, Team Leadership, Leadership and Management, Healthcare Project Management, Clinical Leadership, Change Management, Stakeholder Management, Decision Making, Risk Management, Strategic Leadership, Project Management, Leadership, Project Coordination, Resilience, Project Planning, Influencing, Project Closure, Communication, Life Sciences, Health Care
Beginner · Course · 1 - 4 Weeks

Coursera
Intermediate · Course · 1 - 4 Weeks

SkillUp
Beginner · Course · 1 - 4 Weeks