IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Human Resource Strategy, Organizational Strategy, Organizational Structure, Organizational Effectiveness, Workforce Planning, Organizational Change, Risk Management, Business Strategy, Key Performance Indicators (KPIs), Report Writing
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: PHP (Scripting Language), MySQL, Database Application, Database Development, Object Oriented Programming (OOP), Secure Coding, Authentications, Web Applications, SQL, Server Side, Data Validation
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Behavioral Economics, Storytelling, Data Storytelling, Economics, Economic Development, Financial Forecasting, Forecasting, Socioeconomics, Social Studies, Consumer Behaviour, Analysis, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Technical Product Management, Cloud Security, Cloud Computing Architecture, Virtual Networking, Cloud Computing, Cloud Platforms, Product Management, Product Support, Technical Support, Network Security, Identity and Access Management, Business
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
University of Glasgow
Skills you'll gain: Deep Learning, Model Evaluation, Data Ethics, Health Informatics, ICD Coding (ICD-9/ICD-10), Clinical Data Management, Medical Records, Clinical Informatics, Descriptive Analytics, Database Design, AI Security, Electronic Medical Record, Responsible AI, Data Mining, Precision Medicine, Analytics, Recurrent Neural Networks (RNNs), Data Preprocessing, Machine Learning, Autoencoders
Intermediate · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Home Health Care, Nutrition and Diet, Geriatrics, Cultural Diversity, Caregiving, Working With Children, Meal Planning And Preparation, Disabilities, Patient Communication, Basic Patient Care, Mental and Behavioral Health, Family Support, Child Development, Dignity in Care, Patient Safety
Mixed · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, Virtualization, Network Architecture, Disaster Recovery, Software-Defined Networking, Network Security, Business Continuity Planning, IT Automation, Firewall, Network Routing, Business Transformation, Application Security, Hybrid Cloud Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, AI Workflows, Application Development, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Social Network Analysis, Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Social Sciences, Data Ethics, Databases, Artificial Intelligence, Research, Simulations, Data Processing, Big Data, Systems Thinking, Social Studies, Trend Analysis, Data Science, AI Enablement, Research Methodologies, Agentic systems
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Music History, Intellectual Property, Contract Negotiation, Music, Negotiation, Entrepreneurship, Business, Innovation, Team Management, Revenue Management, Digital Content, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks