Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Project Management, Quality Management, Project Management Life Cycle, Meeting Facilitation, Team Management, Stakeholder Communications, Quality Control, Project Planning, Sprint Planning, Ethical Standards And Conduct, Agile Methodology, Process Improvement
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Portfolio Management, Investments, Business Ethics, Wealth Management, Behavioral Economics, Financial Market, Consumer Behaviour, Decision Making, Asset Management, Marketing Psychology, Market Dynamics, Finance, Economics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Embedded Systems, Electronic Hardware, Embedded Software, Hardware Design, Electronics Engineering, Electronics, Electronic Components, Thermal Management, Design Specifications, Debugging, Schematic Diagrams, Development Environment
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Automation, Business Process Automation, Software Development Tools, User Interface (UI), Software Installation, Version Control, Debugging
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Project Management, Team Building, Team Management, Project Management Institute (PMI) Methodology, Meeting Facilitation, Stakeholder Engagement, Organizational Change, Stakeholder Management, Team Leadership, Employee Coaching, Project Management, Risk Management, Communication
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions
Mixed · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Research, Record Keeping, Data Collection, Document Management, Information Management, Intellectual Property
Mixed · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Emotional Intelligence, Compassion, Organizational Leadership, Coaching, Leadership Development, Business Leadership, Organizational Change, Personal Development, Leadership, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Mindfulness, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Skills, Verbal Communication Skills, Interpersonal Communications, Professional Development, Vocabulary, English Language, Language Learning, Oral Comprehension, Education Software and Technology, Communication, Relationship Building, Grammar
Mixed · Course · 1 - 3 Months