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It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


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    PracticalGrowth

    Project & Process Management for a Tech-Driven Workplace

    Skills you'll gain: Project Planning, Project Risk Management, Root Cause Analysis, Project Scoping, Dashboard, Risk Management, Program Management, Workflow Management, Project Management, Project Estimation, Process Improvement, Agile Project Management, Capacity Planning, Project Documentation, Stakeholder Management, Collaborative Software, Prioritization, Resource Management, Meeting Facilitation, Portfolio Management

    Intermediate · Specialization · 3 - 6 Months

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    Chris Croft Training

    Manager's Toolkit

    Skills you'll gain: Influencing, Leadership and Management, Team Leadership, Persuasive Communication, Delegation Skills, Leadership, Team Management, Team Motivation, Team Building, Assertiveness, Motivational Skills, Communication, Empowerment, Social Skills, Negotiation, Active Listening, Virtual Teams, Communication Strategies, Overcoming Obstacles, Non-Verbal Communication

    Beginner · Specialization · 3 - 6 Months

  • D

    Dartmouth College

    Master of Engineering in Computer Engineering

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Natural Language Processing, Technical Communication, Embedded Systems, Digital Signal Processing, Embedded Software, Distributed Computing, Recurrent Neural Networks (RNNs), Image Analysis, Deep Learning, Machine Learning, Generative AI, Convolutional Neural Networks, Classification Algorithms, Engineering Design Process, Hardware Design, Text Mining, Electrical Engineering, Student Support and Services, Student Services

    Earn a degree

    Degree · 1 - 4 Years

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    Coursera

    Evaluate, Analyze, and Model Performance

    Skills you'll gain: Performance Metric, Predictive Modeling, Data-Driven Decision-Making, Failure Analysis, Statistical Analysis, Technical Communication, Statistical Hypothesis Testing

    Intermediate · Course · 1 - 4 Weeks

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    Creo Incubator

    Women’s Leadership: Strategy, Relationships & Negotiation

    Skills you'll gain: Empowerment, Negotiation, Professional Networking, Relationship Building, Leadership, Business Leadership, Strategic Leadership, Influencing, Communication, Business Communication, Executive Presence, Strategic Communication, Business Priorities, Business Relationship Management, Leadership and Management, Organizational Strategy, Stakeholder Management, Prioritization, Business Strategy

    Beginner · Course · 1 - 3 Months

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    Coursera

    Analyze Budgets and Capital Structures Confidently

    Skills you'll gain: Variance Analysis, Financial Analysis, Budget Management, Strategic Decision-Making, Financial Modeling, Budgeting, Financial Statement Analysis, Financial Forecasting, Corporate Finance, Cost Management, Capital Budgeting, Risk Modeling, Spreadsheet Software, Microsoft Excel, Business Analytics, Data Analysis, Case Studies, Data-Driven Decision-Making, Risk Management

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Building Your First AI Agent with OpenAI

    Skills you'll gain: Agentic systems, OpenAI API, AI Workflows, Real Time Data, Tool Calling, Prompt Engineering, Application Programming Interface (API), Software Architecture, Systems Integration, Application Security

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Automate ML Pipelines for Peak Performance

    Skills you'll gain: MLOps (Machine Learning Operations), Feature Engineering, Workflow Management, Predictive Modeling, Scalability, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Sales Management, Data Management, Customer Data Management, Databases, Business-To-Consumer

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Grow Business Pipeline

    Skills you'll gain: Business Development, Strategic Partnership, B2B Sales, New Business Development, Sales Pipelines, Growth Strategies, Market Opportunities, Sales Process, Direct Selling, Sales Management, Brand Awareness, Market Analysis, Market Research

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    DeepLearning.AI

    Introduction to Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.6
    Rating, 4.6 out of 5 stars
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    642 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Master Agile Scrum - Basics to Advanced with Jira Projects

    Skills you'll gain: Jira (Software), Backlogs, Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Methodology, Agile Project Management, Scalability, User Story, Prioritization, Continuous Improvement Process, Estimation

    Intermediate · Course · 3 - 6 Months

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In summary, here are 10 of our most popular it support courses

  • Project & Process Management for a Tech-Driven Workplace: PracticalGrowth
  • Manager's Toolkit: Chris Croft Training
  • Master of Engineering in Computer Engineering: Dartmouth College
  • Evaluate, Analyze, and Model Performance: Coursera
  • Women’s Leadership: Strategy, Relationships & Negotiation: Creo Incubator
  • Analyze Budgets and Capital Structures Confidently: Coursera
  • Building Your First AI Agent with OpenAI: Coursera
  • Automate ML Pipelines for Peak Performance: Coursera
  • Sales and CRM Overview: Salesforce
  • Grow Business Pipeline : Coursera

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