Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Design Thinking, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Innovation, Business Process Automation, Forecasting, Organizational Change
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Generative AI Agents, AI Personalization, Responsible AI, LLM Application, Language Competency, Language Learning, ChatGPT, Vocabulary, Communication, Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Mechanics, Mathematical Modeling, Calculus, Integral Calculus, Applied Mathematics, Physics, Visualization (Computer Graphics), Geometry, Advanced Mathematics, Trigonometry, Graphing, Algebra
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Production Process, Engineering, Scientific, and Technical Instruments, Test Equipment, Basic Electrical Systems, Electrical Engineering, Electronic Systems, Manufacturing Processes, Process Control, Laboratory Equipment, Materials science, Engineering Calculations, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Arithmetic, Mathematical Modeling, Digital pedagogy, Calculus, Applied Mathematics, Mathematical Theory & Analysis, Algebra, Graphing
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, Computer Networking, Software Systems, File Systems
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Curiosity, Initiative and Leadership, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Presentations, Peer Review, Business Writing, Project Design, Graphic Design, Branding, Communication, Public Speaking, Storytelling, Data Science
Beginner · Course · 1 - 3 Months

Palo Alto Networks
Skills you'll gain: Cyber Operations, Cyber Threat Intelligence, Endpoint Security, Security Information and Event Management (SIEM), Security Management, Continuous Monitoring, Threat Detection, Threat Management, Enterprise Security, Incident Response, Automation, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Business Operations, Operations Management, Process Analysis, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Intelligence
Mixed · Course · 1 - 4 Weeks