IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Self-Awareness, Research, Higher Education, Planning, Student Services, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Patient Safety, Malware Protection, Encryption, Health Technology, Data Security, Information Privacy, Digital Communications
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Community Development, Relationship Building, Vocabulary, Writing
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Systems Design, Computer Architecture, Network Routing, Computational Logic, Electrical Engineering, Data Structures, Algorithms, Graph Theory, Mathematical Modeling, Calculus
Intermediate · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Socioeconomics, Environmental Social And Corporate Governance (ESG), Economics, Environmental Policy, Business Strategies, Consumer Behaviour, Climate Change Mitigation
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Curiosity, Creativity, Innovation, Cultural Diversity, Ethical Standards And Conduct, Social Studies, Human Development, Diversity Awareness, Economics, Policy, and Social Studies, Psychology, Art History
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Construction, Climate Change Mitigation, Disabilities, Traffic Flow Optimization, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Brand Management, Branding, Employee Engagement, Organizational Leadership, Strategic Leadership, Storytelling, Leadership, Performance Measurement, Industrial and Organizational Psychology, Non-Verbal Communication, Communication, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Security Management, Cyber Risk, Cybersecurity, Risk Management Framework, Continuous Monitoring, Security Controls, Enterprise Security, Information Privacy
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Cryptography, Regulatory Compliance, Technology Strategies, Commercial Banking, Payment Systems, Data Integrity, Digital Assets, Financial Services, Business Modeling, Innovation, Distributed Computing, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux, Scripting, Linux Commands, Linux Administration, Unix Shell, Operating System Administration, Data Persistence, Unix Commands, Systems Administration, Command-Line Interface, IT Automation, Unix, Cloud Hosting, Object-Relational Mapping, YAML, Python Programming, File Transfer Protocol (FTP), Automation
Beginner · Specialization · 3 - 6 Months