IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Statistical Process Controls, Process Control, Semiconductors, Quality Assurance, Verification And Validation, Electronics Engineering, Manufacturing Operations, Manufacturing Processes, Electronics, Process Improvement, Process Analysis, Product Testing, Reliability, Electronic Components, Electronic Systems, Computer Hardware, Computer Architecture, Thermal Management, Scalability, Systems Integration
Beginner · Specialization · 3 - 6 Months

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Jupyter, Statistical Analysis, Data Visualization, Plot (Graphics), Scientific Visualization, Exploratory Data Analysis, Data Manipulation, Data Science, Other Programming Languages, Statistical Hypothesis Testing, Computer Programming, Mathematical Modeling, Package and Software Management
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Scientific Methods, Surveys, Research, Research Methodologies, Data Collection, Research Design, Data Analysis, Qualitative Research, Statistical Analysis, Social Sciences, Case Studies
Mixed · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Culture, Socioeconomics, Governance
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Interactive Data Visualization, Data Analysis Expressions (DAX), Business Metrics, Financial Analysis, Data-Driven Decision-Making, Financial Forecasting, Google Sheets, Finance, Microsoft Office, Loans
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Process Improvement, Strategic Decision-Making, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Brute-force attacks, Algorithms
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Community Outreach, Social Justice, Discussion Facilitation, Diversity Awareness, Overcoming Obstacles, Advocacy, Community Development, Interviewing Skills, Empowerment, Cultural Sensitivity, Action Oriented, Cultural Diversity, Interpersonal Communications, Persistence, Sociology, Diversity Equity and Inclusion Initiatives, Self-Awareness, Intercultural Competence, Storytelling, Planning
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks