IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, C (Programming Language), Data Structures, Debugging
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Business, Strategic Prioritization, Corporate Sustainability, Prioritization, Business Ethics, Sustainable Development, Adaptability, Governance, Accountability, Emotional Intelligence, Open Mindset, Social Impact, Discussion Facilitation, Diversity and Inclusion, Ethical Standards And Conduct, Strategic Thinking, Advocacy, Change Management, Strategic Decision-Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours

Northwestern University
Skills you'll gain: World History, Cultural Diversity, Social Justice, European History, Social Impact, Political Sciences, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Medical Imaging, Precision Medicine, Healthcare Ethics, Applied Machine Learning, Data Ethics, Healthcare Industry Knowledge, Image Analysis, Health Informatics, Machine Learning, AI Personalization, Natural Language Processing, Diagnostic Radiology, Clinical Informatics, Artificial Intelligence and Machine Learning (AI/ML), Computer Science, Generative AI, Generative AI Agents, Business Strategy, Medical Support, Business
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Routing Protocols, Network Routing, TCP/IP, Network Protocols, Network Architecture, Network Performance Management, Computer Networking, OSI Models, Local Area Networks, Graph Theory, Algorithms
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Data Collection, Probability & Statistics, Regression Analysis, Survey Creation, Statistics, Quantitative Research, Descriptive Statistics, Data Literacy, Time Series Analysis and Forecasting, Statistical Analysis, Model Evaluation
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Nursing, Nurse Education, Nursing Care, Clinical Informatics, Health Informatics, Nursing Practices, Informatics, Telehealth, Patient-centered Care, Computer Displays, Decision Support Systems, Information Technology, Electronic Medical Record, Patient Safety
Intermediate · Course · 1 - 3 Months