IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Data Ethics, Statistical Visualization, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Sustainable Architecture, Waste Minimization, Sustainable Technologies, Environmental Engineering, Construction, Water Sustainability, Sustainable Design, Construction Management, Environment and Resource Management, Water Resource Management, Energy and Utilities, Building Codes, Building Design, Sustainability Standards, Environmental Management Systems, Sustainable Development, HVAC, Stormwater Management, Architectural Engineering, Thermal Management
Intermediate · Specialization · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Data Visualization, Digital Transformation, Data Presentation, Data-Driven Decision-Making, Business Transformation, Presentations, Data Literacy, Decision Making, Dashboard, Business Analytics, Strategic Decision-Making, Customer Engagement, Analytics, Business Intelligence, Customer experience strategy (CX), Data Strategy, Case Studies, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Information Systems Security, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Application Security, Network Monitoring, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Incident Response
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Microsoft Windows, Scripting Languages, Command-Line Interface, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Descriptive Statistics, Regression Analysis, Forecasting, Business Analytics, Data Analysis, Statistical Analysis, Statistical Methods, Microsoft Excel, Statistics, Spreadsheet Software, Predictive Analytics, Probability
Intermediate · Course · 1 - 3 Months

Keller Williams
Skills you'll gain: Administrative Support, Office Management, Real Estate, Organizational Skills, Real Estate Transactions, Business Planning, Business Management, Financial Planning, Professional Networking, Law, Regulation, and Compliance, Compliance Management, Vendor Relationship Management, Goal Setting, Business Economics
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Productivity Software, Data Sharing, Content Management, Organizational Skills, Role-Based Access Control (RBAC), Identity and Access Management
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music Theory, Music, Music Performance, Instrumental Music, Coordination, Mental Concentration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours