IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Grammar, Writing, Proofreading, Editing, Peer Review, English Language
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
Beginner · Professional Certificate · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Enablement, Software Documentation, Scenario Testing, Technical Documentation, Document Management, Artificial Intelligence, AI Workflows, Collaborative Software, User Acceptance Testing (UAT), Document Control, Content Development and Management, Content Management, Digital Content
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), JavaScript Frameworks, Web Design and Development, Web Applications, Web Development Tools, React.js, General Networking
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Digital pedagogy, Oral Expression, Train The Trainer, Vocabulary, Design Elements And Principles, Design Strategies, English Language, Language Learning, Verbal Communication Skills, Public Speaking, Grammar
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Web Services, Serverless Computing, Amazon DynamoDB, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Event-Driven Programming, Cloud Storage, Solution Architecture, Cloud Computing Architecture, Data Migration, API Gateway, Amazon Elastic Compute Cloud, Public Cloud, Database Systems, Software Architecture, Cloud Security
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Patient Education And Counseling, Diagnostic Radiology, Radiation Therapy, Molecular Biology, Diagnostic Tests, Clinical Trials, Pain Management, Preventative Care, Treatment Planning, Urology, Patient Treatment, Immunology, Epidemiology, Surgery, Cell Biology, Care Management, Biology, Pathology
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Cross-Functional Collaboration, IT Management, Collaborative Software, Accountability, Team Oriented, Communication, Coordinating, Virtual Teams, Delegation Skills, Constructive Feedback, Drive Engagement, Technical Documentation, Editing, Stakeholder Engagement, Digital Communications, Peer Review, Business Strategies, Content Strategy, Business Acumen
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

The University of Edinburgh
Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support, File I/O
Intermediate · Professional Certificate · 3 - 6 Months