IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Structures, Scripting, Programming Principles, Automation, Scripting Languages, Microsoft Development Tools, Computational Logic
Intermediate · Course · 1 - 3 Months
University of Glasgow
Skills you'll gain: Deep Learning, Recurrent Neural Networks (RNNs), Data Preprocessing, Artificial Neural Networks, Convolutional Neural Networks, Model Evaluation, Health Informatics, Electronic Medical Record, Data Cleansing, Feature Engineering, Time Series Analysis and Forecasting, Predictive Modeling, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Value Propositions, Customer Analysis, Product Management, Product Strategy, Customer Insights, New Product Development, Product Development, Entrepreneurship, Competitive Analysis, Market Opportunities, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Social Impact, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Policy Development, Law, Regulation, and Compliance, Organizational Effectiveness, Program Evaluation, Accountability, Coordination
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Javascript, Data Structures, Scripting, Computer Programming
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Network Infrastructure, Network Security, Network Architecture, General Networking, Endpoint Security, Malware Protection, System Monitoring, Incident Response, Email Security, Operating Systems, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Test Data, Prompt Engineering, Model Evaluation, Transfer Learning, Generative AI Agents, Performance Testing
Intermediate · Project · Less Than 2 Hours
University of Glasgow
Skills you'll gain: Computational Thinking, Javascript, Programming Principles, Computer Programming, Computer Graphics, Animations, Debugging, Scripting Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Deployment, Cloud Computing, Incident Response, Cloud Infrastructure, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Role-Based Access Control (RBAC), Encryption
Intermediate · Course · 1 - 4 Weeks