IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security Assessment Framework (ISSAF), Information Systems Security, Zero Trust Network Access, Risk Management Framework, Security Requirements Analysis, Application Security, Computer Security, Threat Modeling, Cybersecurity, Security Management, Vulnerability Assessments, Network Security, Security Strategy, Security Controls, Data Security, Cyber Security Assessment, Cyber Risk, Enterprise Architecture, Data Integrity
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Chemical Engineering, Energy and Utilities, Chemical and Biomedical Engineering, Engineering, Process Engineering, Thermal Management, Environmental Engineering, Sustainable Engineering, Engineering Calculations, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Research Methodologies, Qualitative Research, Research Design, Social Sciences, Case Studies, Statistical Analysis, Systems Thinking, Computational Logic, Regression Analysis, Political Sciences
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Expense Management, Small Business Accounting, Accounts Payable, Inventory Management System, Accounting and Finance Software, Payment Processing, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Software Design, Data Structures, Visualization (Computer Graphics), Graphic and Visual Design, Creative Design, Python Programming, Algorithms, Linear Algebra, Simulations, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Goal Setting, Smart Goals, Adaptability, Empowerment, Business Priorities, Professional Development, Productivity, Performance Metric, Verbal Communication Skills, Key Performance Indicators (KPIs), Communication, Personal Development, Expectation Management, Milestones (Project Management), Organizational Development, Organizational Change, Time Management, Self-Motivation, Strategic Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, People Management, Cultural Responsiveness, Employee Engagement, Empowerment
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Bioinformatics, Molecular Biology, Data Collection, Data Processing, Research, Laboratory Techniques, Analysis, Research Design
Intermediate · Course · 1 - 3 Months