IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Model Context Protocol, AI Workflows, Tool Calling, Anthropic Claude, Real Time Data, Debugging, AI Security, Artificial Intelligence and Machine Learning (AI/ML), Servers, Artificial Intelligence, Middleware, Data Access, Server Side, Generative AI
Intermediate · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Political Sciences, International Relations, World History, Diplomacy, Social Sciences, Public Safety and National Security, European History, Environmental Issue, Conflict Management, Climate Change Programs, Governance, Economics, Economic Development, Trend Analysis, Security Strategy
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Preprocessing, Keras (Neural Network Library), Model Evaluation, Image Analysis, Data Manipulation, Visualization (Computer Graphics), Convolutional Neural Networks, Applied Machine Learning, Computer Vision, Jupyter, Deep Learning, Python Programming, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Security, AI Product Strategy, AI Enablement, Responsible AI, Data Ethics, Strategic Leadership, Business Leadership, Technology Roadmaps, Data Strategy, Artificial Intelligence, Business Strategies, Strategic Thinking, Milestones (Project Management), Agile Project Management, Compliance Training, Compliance Management, Data Management, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Team Building
Advanced · Course · 3 - 6 Months

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Molecular Biology, Laboratory Research, Bioinformatics, Data Literacy, Science and Research, Data Analysis, Spatial Data Analysis, Scientific Methods, Data Processing, Quantitative Research, Informatics, Biology, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Security Controls, Cryptography, Security Engineering, Application Security, Vulnerability Assessments, Information Systems Security, Encryption, Cybersecurity, Hardening, Infrastructure Security, Computer Security, Threat Modeling, Network Security, Public Key Infrastructure, Authentications, Data Integrity
Intermediate · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding, Data Collection, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Verification And Validation, Computational Logic, System Requirements, Data Validation, Functional Requirement, Systems Design, Theoretical Computer Science
Advanced · Course · 1 - 4 Weeks