IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The State University of New York
Skills you'll gain: Strategic Communication, Professional Development, Employee Coaching, Collaboration, Personal Development, Lifelong Learning, Smart Goals, Social Media Content, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Promotional Strategies, Marketing Strategies, Constructive Feedback, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Case Studies, Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, AI Security, Business Solutions, Real Time Data, Internet Of Things, Application Security, Wireless Networks, Telecommunications, Data Security, Artificial Intelligence, Information Privacy
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Qualitative Research, Case Studies, Interviewing Skills, Data Analysis, Research Methodologies, Social Sciences, Research, Data Collection, Cultural Diversity, Psychology, Anthropology
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Process Analysis, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
Advanced · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Teamwork, Empathy, Visionary, Cultural Diversity, Collaboration, Critical Thinking and Problem Solving, Environmental Issue, Systems Thinking, Strategic Planning, Sustainable Development, International Relations, Innovation, Social Impact
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Threat Modeling, Incident Response, Cyber Governance, Cyber Security Strategy, Threat Management, Cyber Risk, Cybersecurity, Cyber Attacks, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Threat Detection, Leadership, Compliance Management, Leadership and Management, Governance, Risk Management, ISO/IEC 27001, NIST 800-53, Resilience
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Estimation, Advanced Mathematics, Mathematical Modeling, Control Systems, Matlab, Linear Algebra, Statistical Methods, Predictive Analytics, Applied Mathematics, Time Series Analysis and Forecasting, Forecasting, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Storyboarding, Storytelling, Video Production, Instagram, Content Creation, Cinematography, Media Production, TikTok, Driving engagement, Writing, Planning, Creativity
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Computer Security Awareness Training, Ethical Standards And Conduct, Cybersecurity, Information Technology, Responsible AI, Information Privacy, Social Impact, Media and Communications, Personally Identifiable Information, Artificial Intelligence, General Data Protection Regulation (GDPR)
Build toward a degree
Beginner · Course · 1 - 4 Weeks