IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Leadership and Management, Team Leadership, Communication, Agile Project Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Information Privacy, Generative AI, Data Ethics, Google Cloud Platform, Data Loss Prevention, Data Security, Cloud Security, Safety and Security, Data Governance, Model Evaluation, Encryption
Intermediate · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Application Development, Authentications, Secure Coding, Cloud Applications, Authorization (Computing), Real Time Data, User Accounts, Data Management, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, IntelliJ IDEA, Spring Boot, React.js, Restful API, Integrated Development Environments, Object-Relational Mapping, Web Development Tools, Back-End Web Development, Web Applications, Application Frameworks, Command-Line Interface, Data Access
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Relational Databases, SQL, Databases, Data Access, Data Manipulation, Database Management, Query Languages
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Software Design, Program Development, Data Structures, Visualization (Computer Graphics), Graphic and Visual Design, Computer Graphics, Creative Design, Python Programming, Algorithms, Linear Algebra, Simulations, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Nanjing University
Skills you'll gain: Education Software and Technology, Digital pedagogy, Higher Education, Innovation, Learning Theory, Human Learning, Curriculum Development, Cultural Diversity, Digital Transformation, Emerging Technologies
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security
Beginner · Course · 1 - 4 Weeks