IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Mathematics Education, Simulations, Collaborative Software
Beginner · Course · 1 - 3 Months

Advanced · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability
Intermediate · Course · 1 - 3 Months

Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Artificial Neural Networks, Data Preprocessing, Text Mining, Recurrent Neural Networks (RNNs), Deep Learning, Model Evaluation, Tensorflow
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Infrastructure as Code (IaC), YAML, System Configuration, Debugging, Configuration Management, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Distributed Computing, System Configuration, Data Management, Security Information and Event Management (SIEM), Enterprise Security, Data Security, Event Monitoring, Scalability, Data Pipelines, Real Time Data, Authentications
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Extract, Transform, Load, Data Pipelines, Data Processing, Data Transformation, Data Manipulation, Apache, Scripting, Debugging, Query Languages, Scripting Languages, Open Source Technology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File Transfer Protocol (FTP), Transaction Processing, Integration Testing, Data Integration, Data Mapping, Data Validation, Test Case, Middleware, Systems Integration, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Service Oriented Architecture, API Testing, Verification And Validation, Process Design, API Design, Software Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Software Testing, Enterprise Architecture, Secure Coding, Middleware
Mixed · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Responsible AI, Information Privacy, Data Security, Cloud Security, Generative AI, Google Cloud Platform, Personally Identifiable Information, Artificial Intelligence, Data Governance
Intermediate · Course · 1 - 3 Months