IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Software Quality Assurance, Scaled Agile Framework, Software Testing, DevOps, Test Automation, Browser Compatibility, Application Security, DevSecOps, Performance Testing, Software Development Life Cycle, Agile Methodology, Selenium (Software), Cybersecurity, Mobile Development Tools, Waterfall Methodology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Relational Databases, Database Architecture and Administration, Oracle Databases, Data Storage Technologies, Data Migration, Key Management, Data Integrity, Encryption, Data Loss Prevention, Data Security
Advanced · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Occupational Safety And Health, Hazard Analysis, Chemistry, Safety Culture, Safety Training, Compliance Management, Environment Health And Safety, Mitigation, Environmental Regulations, Pollution Prevention, Risk Management, Water Quality, Personal protective equipment, Sustainable Technologies, Quality Assessment, Leadership, Program Evaluation
Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: Apache Kafka, Data Pipelines, Data Mapping, Data Integrity, Data Transformation, Database Design, Data Modeling, Cloud Deployment, SQL, PostgreSQL, Data Capture, Data Validation, Continuous Integration, Data Storage Technologies, Real Time Data, Continuous Monitoring, Schematic Diagrams
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Leadership Development, Strategic Leadership, Leadership, Organizational Effectiveness, Business Leadership, Professional Development, Adaptability, Plan Execution, Workflow Management, Prioritization, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Medical Record System, Medical Records, Electronic Medical Record, Medical Terminology, Medical Office Procedures, Data Entry, Clinical Documentation, Health Information Management, Document Management, File Management, Document Control, Data Capture, Vital Signs
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Diversity and Inclusion, Empathy, Team Management, Non-Verbal Communication, Team Performance Management, Business Transformation, Emotional Intelligence, Strategic Leadership, Organizational Leadership, Leadership, Organizational Change, Leadership and Management, Conflict Management, Sales Strategy, Marketing Psychology, Communication, Sales, Recruitment, Marketing Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Versioning, Release Management, Open Source Technology, Software Installation, Configuration Management, Code Review, File Management, System Configuration
Beginner · Course · 3 - 6 Months