IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: PyTorch (Machine Learning Library), Unsupervised Learning, Reinforcement Learning, Supervised Learning, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, Decision Tree Learning, Classification Algorithms, Random Forest Algorithm, Autoencoders, Predictive Modeling, Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Multimodal Prompts, Data Presentation, Strategic Thinking, AI Enablement, Customer Insights, Large Language Modeling, Analytical Skills, Data Synthesis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, Selenium (Software), Apache Maven, CI/CD, Object Oriented Programming (OOP), JUnit, Java, Software Design Patterns, Test Automation, Software Testing, Maintainability, Test Case, Browser Compatibility, Software Design, Test Execution Engine
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Social Media Management, Dashboard, Social Media, Collaborative Software, Facebook, Cloud-Based Integration, Continuous Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Development Tools, Javascript, Scripting Languages, Scripting, Browser Compatibility, Debugging, Development Environment, Maintainability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Business Transformation, Communication, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File I/O
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Analytics, Web Analytics and SEO, Search Engine Optimization, Web Analytics, Content Performance Analysis, Keyword Research, Prioritization, Data Import/Export, Workflow Management, Content Strategy, Data Integration, User Research, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Business Metrics, Web Analytics, Business Analytics, Analytics, Key Performance Indicators (KPIs), Data Storytelling, Performance Analysis, Presentations, Stakeholder Communications, Marketing Analytics, Strategic Communication, Marketing Effectiveness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media Marketing, Social Media Campaigns, Social Media Content, Social Media, Facebook, Marketing Materials, Advertising, Data Visualization, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours