IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Malware Protection, Business Continuity Planning, Contingency Planning, Business Continuity, Data Centers, Cybersecurity, Incident Management, Crisis Management, Data Security, Risk Management, Communication Systems, Risk Analysis, IT Infrastructure, Network Infrastructure
Beginner · Course · 3 - 6 Months

Skills you'll gain: Redis, NoSQL, Real Time Data, Data Structures, Event-Driven Programming, Scalability, Big Data, Query Languages, Data Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Performance Tuning, Operational Databases, Query Languages, Service Level, Database Management, Continuous Monitoring, Application Performance Management, Capacity Management, Performance Testing
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, People Management, Communication Strategies, Organizational Leadership, Strategic Communication, Leadership Development, Team Leadership, Adaptability, Influencing, Stakeholder Management, Employee Engagement, Stakeholder Engagement, Business Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Operations Research, Strategic Thinking, Strategic Decision-Making, Business Strategy, AI Enablement, Business Analytics, Operational Analysis, Advanced Analytics, Analytics, Process Optimization, Applied Machine Learning, Process Improvement and Optimization, Predictive Modeling, Predictive Analytics, Artificial Intelligence, Statistical Modeling, Decision Making, Resource Allocation, Performance Analysis, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Statistics, Probability & Statistics, Data Analysis, Data Literacy, Data Collection, Unsupervised Learning, Text Mining, Business Analytics, Statistical Inference, Probability, Exploratory Data Analysis, Predictive Modeling, Data-Driven Decision-Making, Data Science, Deep Learning, Machine Learning, Machine Learning Methods, Data Visualization, Business Communication, Communication
Intermediate · Course · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Computational Thinking, Algorithms, Program Development, Pseudocode, Problem Solving, Python Programming, Data Structures, Computer Hardware, Computer Programming, Object Oriented Programming (OOP), Analysis, Debugging
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Decision Making, Conflict Management, Empathy, De-escalation Techniques, Emotional Intelligence, Active Listening, Constructive Feedback, Teamwork, Team Building, Compassion, Strategic Decision-Making, Business Ethics, Growth Mindedness, Discussion Facilitation, Collaboration, Team Management, Personal Development, Diversity and Inclusion, Communication
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Computational Logic, Logical Reasoning, Theoretical Computer Science, Deductive Reasoning, Data Structures, Computational Thinking, Computer Science, Algorithms
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Sales, B2B Sales, Go To Market Strategy, Consumer Behaviour, Sales Process, Sales Pipelines, Value Propositions, Strategic Thinking, Product Knowledge, Business Strategy, Marketing Channel, Target Market, Customer Insights, Marketing Analytics
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, Frontend Performance, Application Deployment, JavaScript Frameworks, Scalability, Software Architecture, Performance Tuning, Node.JS, Web Applications, Web Development Tools, Application Performance Management, Server Side, Enterprise Architecture, Web Analytics and SEO, Maintainability, Debugging
Advanced · Course · 1 - 4 Weeks